Tronexs is an authorized reseller of third-party security software, operating independently and without official endorsement from Avast, AVG, McAfee, Norton, Trend Micro, ESET, Avira, or any other brand named on this site

Privacy & Policy

Privacy & Policy - Shieldonguard

At Shieldonguard, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services. Shieldonguard is an  authorized reseller and is not affiliated with, endorsed by, or sponsored by any antivirus or security software brand named on this site.

Information We Collect

We may collect personal information including, but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Device/browser information and IP address, collected automatically via cookies and analytics tools
  • Other details necessary to provide our services and customer support

How We Use Your Information

The information we collect may be used to:

  • Provide technical support and customer service
  • Process purchases and transactions
  • Communicate regarding services, updates, and inquiries
  • Improve our website, products, and overall user experience
  • Comply with legal and regulatory requirements

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal, accounting, or reporting obligations. Billing records are typically retained for the period required by applicable tax and financial regulations.

Your Rights and Choices

Depending on your location, you may have the right to: access the personal information we hold about you; request correction or deletion of that information; object to or restrict certain processing; and opt out of the sale or sharing of personal information (we do not sell personal information). To exercise any of these rights, please contact us using the details below. Residents of the EU/EEA, UK, and California (or other jurisdictions with applicable privacy laws) may have additional rights under GDPR, UK GDPR, or the CCPA/CPRA respectively.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

Information Sharing

Shieldonguard does not sell, rent, or trade your personal information to third parties. Information may be shared only with trusted service providers and partners when necessary to deliver services, process payments, comply with legal obligations, or support business operations.

Third-Party Services

Our website may utilize third-party services, including payment processors, live-chat/support tools, analytics providers, and other business tools. These third parties operate under their own privacy policies, and we encourage users to review those policies separately.

Cookies and Analytics

We use cookies and similar technologies to enhance website functionality, analyze traffic, and improve user experience. Users can manage cookie preferences through their browser settings or, where applicable, via a cookie consent banner on this site.

Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Your Consent

By accessing or using our website and services, you acknowledge and agree to the terms of this Privacy Policy.

Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

Company Information

Shieldonguard is an authorized reseller of third-party security software, operating independently and without official endorsement from Avast, AVG, McAfee, Norton, Trend Micro, ESET, Avira, or any other brand named on this site

Customer Service Customer Service